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Saturday, May 14, 2016

CELCOM broadband a faulty product

May 14, 2016

I signed up for CELCOM broadband in June 2015 in order to do some emailing, but there was no signal for several days.  Since it was useless, I threw the D-link pendrive away and assumed that CELCOM would disconnect the service in July if I didn't continue to pay.  I did not receive any notifications/billing from July until December.  Then I received a notification in January 2016, asking for RM 309.

I went to Bluecube five times to request a partial exemption, but in vain; I decided to pay the RM 309 today because I received a lawyer's letter from CELCOM.

I felt cheated!



Please email me if you have any comments at fungyong58@gmail.com

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